Gaming should be enjoyable — not stressful. 8mbt believes responsible gaming is not just a rule; it is our culture. We are always here to support your mental and financial well-being.
8mbt provides multiple protection tools to ensure a safe environment for every member.
You can set your own daily, weekly, or monthly betting limits. Once a limit is set, the system enforces it automatically. This 8mbt tool helps you enjoy gaming while staying within your budget.
Playing for long stretches at a time is not good for your health. On 8mbt, you can set a daily gaming time limit. Once the set time is up, the platform will alert you or automatically end your session.
If you feel like you need a short break, activate a cooling-off period ranging from 24 hours to 30 days. During this time your account will be inaccessible, but it will reactivate automatically once the period ends.
If you feel gaming is getting out of control, you can opt for a long-term self-exclusion lasting from 6 months to 5 years. Your account will be completely closed for the duration and cannot be reopened before the period expires.
8mbt strictly ensures that no one under 18 can access the platform. Age verification is mandatory at registration. If you notice suspicious activity from a family member, please let us know.
If you are experiencing gaming-related problems, the 8mbt support team is available 24/7. We can put you in touch with specialist organisations. There is no shame in it — seeking help takes courage.
At 8mbt, we believe that gaming is a great source of entertainment when enjoyed responsibly. Learn more about Responsible Gaming below.
Responsible Gaming means playing online games or placing bets in a way that keeps you in control at all times. It is not a legal obligation — it is part of a mindful way of living. 8mbt believes that responsible play does not mean avoiding gaming altogether, but playing in the right amount, at the right time, and with the right mindset.
Online gaming is growing in popularity across Bangladesh every day. In this environment, every player needs to stay informed. 8mbt is committed not only to entertainment but to the long-term well-being of its members. Our Responsible Gaming program is built to meet international player protection standards.
Remember, gaming is a form of entertainment — not a source of income. If you ever feel that gaming is starting to affect other areas of your life, that's your signal to pause. 8mbt will be there for you when that time comes.
A healthy gamer always follows a few core principles. 8mbt wants every member to build these habits:
Problematic gaming or gaming addiction doesn't develop overnight — it builds gradually. 8mbt wants you to recognize the warning signs early:
Remember, acknowledging a problem isn't a sign of weakness — it's the first and most important step toward taking back control. At 8mbt, we're here for you without judgment.
Self-Exclusion is 8mbt's most powerful player protection tool. If you feel you need an extended break from gaming, follow the steps below:
After logging in, click the profile icon in the top right corner and navigate to the "Responsible Gaming" section.
Choose the duration that suits your needs — 6 months, 1 year, 2 years, or 5 years. A permanent exclusion option is also available.
Letting us know your reason helps us provide better support in the future. However, this is entirely optional.
Verify your identity to confirm the request. Once self-exclusion is activated, your account will be closed immediately.
Once self-exclusion is successfully activated, a confirmation message will be sent to your registered email address.
Family plays a vital role in ensuring responsible gaming. 8mbt also wants to raise awareness among family members. If you are concerned about a family member's gaming habits, keep the following in mind:
Parents can install internet filtering software on their children's devices to restrict access to gaming sites. Under no circumstances does 8mbt welcome anyone under the age of 18 on the platform.
Financial problems are the biggest risk in gaming. 8mbt wants you to stay financially secure at all times. Follow these simple rules for responsible money management:
Before making a deposit at 8mbt, ask yourself — can you afford to lose this money? If the answer is no, it's best to step away from gaming for now. Responsible Gaming means knowing your limits and staying within them.
You don't have to face gaming problems alone. 8mbt can point you toward the right support. Beyond our support team, there are several professional organisations that work specifically on gaming addiction:
Contact 8mbt through our live chat support or by email. We take every message seriously and handle it with complete confidentiality. Remember — asking for help is a sign of strength, not weakness.
Answers to the most frequently asked questions about Responsible Gaming.