Does 8mbt sell my information?

No, 8mbt never sells your personal information to third parties. Your data is used solely to provide services, ensure security, and meet legal obligations. It is never shared with advertisers or data brokers.

Can I delete my data?

Yes, you can request deletion of your personal data at any time. However, certain information — such as financial transaction records — must be retained for a specified period due to legal obligations. Submit your request through our support team and we will process it within 30 business days.

Does 8mbt store my payment card details?

No, 8mbt never stores your full card number or PIN. Payment information is processed directly through payment gateways, and no sensitive payment data is retained on our servers. Basic transaction records (amount, date) are kept for financial record-keeping purposes.

How will I know if the Privacy Policy changes?

For significant changes, we will send a notification to your registered email address. An announcement will also be displayed on the website homepage. Additionally, the "Last Updated" date at the top of this page will always reflect the most recent revision.

How do I opt out of promotional messages?

You can opt out of marketing emails or SMS at any time. Every promotional email includes an "Unsubscribe" link at the bottom. You can also update your notification preferences in your account settings or contact our support team directly.

Will my data be deleted if I close my account?

Closing your account does not result in the immediate deletion of your data. Certain information must be retained for a limited period due to legal and regulatory obligations. However, all data is securely deleted once the required retention period has passed. Please refer to our data retention policy for full details.

8mbt | Privacy Policy and How We Protect Your Data

1Scope & Applicability

8mbt is a trusted online gaming platform serving millions of members across Bangladesh with a safe and enjoyable gaming experience. Our privacy policy is the foundation of that commitment — making clear how we handle and protect your personal information.

This privacy policy applies to the 8mbt website, mobile app, and all other digital channels. By registering or using our platform, you are deemed to have accepted this policy.

8mbt's privacy policy has been developed in line with international data protection standards. We believe transparency and trust are the foundation of a lasting relationship with our members.

This policy was last updated in January 2026. Members will be notified by email of any significant changes from the previous version.

2What Information We Collect

8mbt only collects information that is essential to providing our services. Below is a detailed breakdown of what we collect:

Data Type	Example	Reason for Collection
Identity Information	Full name, date of birth, national ID number	To complete account verification and KYC
Contact Information	Mobile number, email address	For account verification and communication purposes
Financial Information	BKash/Nagad number, transaction history	To process deposits and withdrawals
Device Information	IP address, browser type, operating system	To ensure security and prevent fraud
Gaming Information	Game history, betting amounts, winning records	To improve our services and promote responsible gaming

We never store your full bank card number or password on our servers. Payment information is always processed in encrypted form.

3How Your Information Is Used

8mbt uses your personal information for the purposes listed below. Each use has a specific, legitimate basis:

Account Management: To complete registration, login, identity verification, and ensure account security.
Payment Processing: To successfully process deposits and withdrawals and to maintain transaction records.
Customer Support: To properly address your complaints, questions, and requests.
Security & Fraud Prevention: To detect unusual activity and keep the platform secure.
Service Improvement: To analyze user experience and improve the quality of the gaming platform.
Legal Obligations: To comply with applicable laws and regulations and to fulfill requests from relevant authorities.
Marketing (With Consent): To send you special offers and promotions, with your consent.

8mbt will never use your information for purposes beyond those listed here. Any new use of your data will require your prior consent.

4Data Sharing Policy

8mbt never sells your personal information to third parties. However, data may be shared in the following limited circumstances:

Payment Providers: Payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
Technology Partners: Secure hosting and cloud service providers — governed by strict confidentiality agreements.
Law Enforcement: As required by court order or lawful legal process from the relevant authorities.
Fraud Prevention Agencies: With regulatory authorities to prevent money laundering and cybercrime.

All our third-party partners operate under a strict data processing agreement. They may only use your information for designated purposes and are required to uphold our privacy standards.

8mbt never sells your information to advertisers or data brokers. If you receive any such offer, it is fraudulent — please report it to us immediately.

5Cookies & Tracking Technologies

8mbt uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and maintain platform security.

Essential Cookies: Essential for login sessions and security — disabling these cookies will prevent the platform from functioning properly.
Analytics Cookies: To analyze which pages are used most frequently — this data is used to improve our services.
Functionality Cookies: Used to remember your language preferences and settings.
Security Cookies: Used to detect fraud and protect account security.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

6Data Retention Period

How long 8mbt retains your data depends on the type of information and applicable legal requirements. Below is a summary of our data retention policy:

Active Account Information: Retained for as long as the account remains active.
Financial Transaction Records: Generally retained for up to 5 years in accordance with legal obligations.
Closed Account Data: May be retained for up to 3 years after account closure.
Customer Service Records: Retained for up to 2 years after the conversation is resolved.
Marketing Information: You will be removed from our marketing list as soon as you opt out.

Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

7Your Rights

Every 8mbt member has certain fundamental rights over their own data. We respect these rights and are here to help you exercise them:

Right to Access Your Information: You can find out what information we hold about you.
Right to Rectification: You may request corrections to any inaccurate information we hold about you.
Right to Erasure: You may request deletion of your data under certain circumstances.
Right to Restrict Processing: You may request that we stop using your information for specific purposes.
Data Portability: You may request a copy of your personal data in a standard, portable format.
Right to Object: You may object to certain types of data processing.
Right to Withdraw Consent: You can withdraw your marketing consent at any time.

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 business days.

8Protection of Minors

8mbt is intended for individuals aged 18 and above only. We do not knowingly collect personal information from minors.

Age verification is carried out at the time of registration. If a parent or legal guardian believes their child has registered while under 18, please contact our support team immediately. We will promptly delete that account and all associated data.

If anyone under the age of 18 registers using false information and this is verified, the account will be closed and any deposited funds may be forfeited.

9Security Measures

8mbt uses industry-leading security technology to protect your information. The key components of our security framework are:

256-bit SSL/TLS Encryption: All data transmissions are encrypted.
Two-Factor Authentication (2FA): An added layer of security for your account.
Regular Security Audits: Penetration testing conducted by third-party security experts.
Firewall & DDoS Protection: Protection at the server and network level.
Real-Time Monitoring: Unusual activity is detected in real time.
Data Backup: Regular encrypted backups stored securely in a protected location.

Please note that no one can guarantee complete security on the internet. Do your part by keeping your password confidential and never sharing it with anyone.

If you notice any unusual activity on your account, change your password immediately and contact our support team.

10Privacy Policy Updates

8mbt may update this privacy policy from time to time. Revisions may occur when our services expand, legal requirements change, or our data practices are updated.

For any significant changes, we will notify members in advance — a notification will be sent to your registered email address and an announcement will be posted on the website. Continued use of the platform after such changes will be considered acceptance of the updated policy.

We recommend reviewing this page periodically to stay up to date with our latest policy.

11Get in Touch

If you have any questions, concerns, or requests regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We are always here to help.

Email: [email protected]
Live Chat: Available 24/7 in the platform's Support section
Response Time: Usually within 24–48 hours

Upon receiving your privacy request, we will send an initial response within 7 business days and resolve it fully within 30 business days.

Your Information Keeping You Secure
Our Responsibilities

We your information How We Protect It

SSL Encryption

Never Sold to Third Parties

Minimal Data Collection

Secure Data Storage

Right to Erasure

Marketing Opt-Out

Content